Digital Signature (DSC) not working, settings to be changed - Professionals - General - TIK Share
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Digital Signature (DSC) not working, settings to be changed

CA Pulkit Sharma


Digital Signatures are a compulsory requirement to upload the income tax returns by companies and tax auditees.

Many time digital signatures does not work on the system.

Here are the things to be checked and one to enable the digital signature (DSC):

First install the drivers provided with digital signature (DSC) token, even if now the DSC does not work then

Open Control Panel in windows

Click on Java

Click on Security Tab

Select the Lowest level of security, Apply and you are done.

Hope now the your Digital Signature works, if any doubt do ask here.

Rahul Rai


Thank you very much for the information on how to fix the digital signature (DSC) problems. Is it possible to retrieve the password, if one forgets the password?


CA Pulkit Sharma


Digital signature are made to be highly secure and password should be protected and not to be disclosed to others.

Recently to prevent wrong activities by DSC holders, government has made it compulsory to take DSC only in e-tokens.

Password can not be retrieved as far as my knowledge is concerned.

But if you have not changed the original password, you can contact your DSC provider. Normally, passwords are uniform for all DSC issued by issuer.